Vinted Users Share Anger About Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments but did not contact all users about the change.
Social Media Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The company said the new system was more in line with other platforms.
It has advised users to examine their items and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods after backlash from users.